Ouchless Emergency Care

Know when to go to the Emergency Department

If your child has any of the symptoms or injuries listed below, don’t hesitate to go to the hospital Emergency Department:

  • Difficulty breathing
  • Severe pain, especially in the tummy and back area
  • Sudden clumsiness, loss of balance, or fainting
  • Altered mental status or confusion, including suicidal thoughts
  • Sudden, severe headache
  • Sudden testicular pain and swelling
  • A fever of 100.4 or above in a baby under one month old
  • Sudden vision changes, including blurred or double vision and full or partial vision loss
  • Broken bones or dislocated joints
  • Deep cuts that require stitches, especially on the face
  • A large, open wound that won’t stop bleeding
  • Head or eye injuries
  • Severe flu or cold symptoms
  • Severe and persistent vomiting or diarrhea
  • Serious burns
  • Seizures without a previous diagnosis of epilepsy

“Ouchless” Emergency Care

A trip to the Emergency Department (ED) can be scary for both children and their parents. That’s why Marin General Hospital introduced an “ouchless” approach, incorporating child-friendly protocols that help take the anxiety and pain out of visits. Both physicians and emergency staff have had extensive training in distraction and sensitivity techniques to calm and reassure young patients. A child-life specialist works closely with children and their families, using interactive and educational toys to demonstrate procedures in a child-friendly way. Breathing treatment masks with animal faces add playfulness and encourage patient compliance. Learn more.